Select the reservation you wish to refund a payment from. Navigate to the Transactions tab from within the reservation.

Here you will see a list of the payments that have been received. To refund a payment, select the return arrow located on the far right of the transaction line.

After selecting the refund option you will be prompted to add the amount you wish to refund along with the payment method.

After you choose your refund method select “Process Payment”.

Once the payment refund is complete you will see the processed refund within the transactions tab note: it will be shown as a negative amount.